Reactivate Your Account Today
and enjoy a seamless banking experience
It has been months since you used your Fidelity account, did you think we would not notice?
Reactivate your account today and enjoy a seamless banking experience.
Click Here to Download Account Reactivation Form
Step 1
Print, fill and sign the downloaded form.
Step 2
Enter your details below, upload the filled and signed form, NIN document and Utility bill. Then click Submit.
Step 3
Enjoy seamless banking at your convenience
Download the Fidelity Online Mobile Banking App to transact on the go!
No Data, No Queues, No Worries!
Dial *770# to buy airtime, request a loan, transfer funds and pay bills.
How to Reactivate a Dormant Account
How to Reactivate Your Fidelity Account With Your App
Register or log on to your Fidelity online banking app
Step 1
Select the account you wish to activate
Step 2
Select Account Maintenance and select Reactivation
Step 3
Input customer details and BVN
Step 4
Input OTP
Step 5
Accept indemnity clause
Step 6
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 7
Download The Fidelity Online Banking App
How to reactivate your Fidelity account on the Web
Register or log on to online.fidelitybank.ng
Step 1
Click on Do More
Step 2
Select “Account Maintenance”
Step 3
Select “Account Reactivation”
Step 4
Input answer to your Secret Question
Step 5
Upload utility bill, ID, selfie with ID, and 8-digit token code, then click send
Step 6
Input BVN
Step 7
Input OTP
Step 8
